Success in sales is based on many things: good salespeople, good leads, good marketing, good products, good market conditions and so on. But what about sales management? That’s important too and [...]
Imagine you decide to sell your business and a prospective buyer asks you to show them how things are done in your business. Would you bring out your fully documented systems manual with every [...]
There is a lot of talk in business about developing and implementing business processes. Once we understand the series of actions which result in a desirable outcome, we should teach people how [...]
Would you fly on an airplane without a pilot? What would the symphony orchestra sound like if the conductor didn’t show up? What would happen if one member of a tennis doubles team was unavailable?